237 reviews
5 Stars
6
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
1
How would you rate Elephant Stock?
DO NOT PURCHASE FROM ELEPHANT STOCK! SHADY BUSINESS! YOU'VE BEEN WARNED! I purchased a $300 framed print and it arrived with a damaged frame (Order# 763262). I requested a return for refund and they sent me an email saying I would be refunded and did not have to return the item. Wow, great, right?! Elephant Stock then sent another email saying they were sorry I had a bad experience and asked what they could do to make it right. I responded that they can send me a return label and refund my money. They then sent me another email offering me a 25% off coupon code. (This in itself was insulting because their website was offering a 30% off coupon codes that weekend). Talk about slimy! I rejected that offer and asked again for a return label and full refund. They did not respond! The following day I emailed them and told them I was still waiting for the return label. They responded with a credit notification of 25% of the purchase price. I told them that this was unacceptable and got no response. Now I have to file a complaint with my credit card company, and file reports with the FTC, the Texas Attorney General and the Better Business Bureau. I can't believe a company could be so unscrupulous and I need to go through all this!
Is the customs duty paid by the courier when you ship it to india from us and who is the courier for elephant stock?
0
Answer
Is elephantstock a scam or a legit company?
0
Answer
Does anyone from cust svc ever answer or call back? i've called 3 times & left 2 v/m's but no response.
0
Answer
Are there other similar companies to elephantstock that are less expensive or better?
0
Answer
I placed an order on 5/4 and have received 1 email after i reached out telling me that it would be shipped the following mon or tue but still nothing.
“We're so sorry for the late response. This was a complete oversight. We're so sorry for the delay in our production and shipping time. This pandemic hurts us in various ways and we really apologize for any hassle we've caused. Upon checking, if we are not mistaken that your order is under the name of Yvette Hansen, it is delivered on the 28th of May. When the tracking number is released, our system automatically sends a shipping notification via email. Hope you love your artwork and please let me know if there's anything else we can help you with. It would be with our pleasure to do so. Stay safe!”
0
Answer
Popular Brands